IT Business Analyst in Chicago, IL at Prestige Staffing

Date Posted: 11/9/2019

Job Snapshot

Job Description

JobID: 22761

If you enjoy working with team members whose defining characteristics are achievement, initiative, professionalism, responsiveness and adaptability, you may be the person we are seeking to join our Information Technology department, in Chicago, as Global IT Business Analyst.

The IT Business Analyst overall responsibility is for analyzing the business needs of clients and stakeholders to help identify business problems and propose solutions. To do this, the business analyst will need to work closely with the Business Sponsor, Project Manager, subject matter experts, and the project team. 

Responsibilities

  • Assess the business needs to help identify business problems and propose solutions
  • Serve as a change agent to help transition the firm from our existing environment into an environment of technology-driven solutions that will enhance the efficiency, quality, and effectiveness of our global practice
  • Examination of current business processes and makes recommendations for improving quality and/or increasing efficiency within business unit operations
  • Formally documents business, functional, and technical requirements following an SDLC Project delivery Framework process and templates, including functional requirements specifications, requirements traceability matrices (RTMs), use cases, storyboards, workflow diagrams, and data flow diagrams
  • Create and maintain process, user, and instructional documentation
  • Drive data gathering, review and analysis of data working closely with business partners to distinguish user requests from true needs
  • Decompose high-level information into granular details and general understanding
  • Communicate system requirements to system analysts and engineers using functional specifications, flow charts, story boards, use cases, personas, user stories, and process diagrams
  • Primary liaison, acting as an interface between business partners, development team, and technology providing subject matter expertise on technical systems and processes for assigned area
  • Regularly meets with stakeholders to review and validate the business and functional requirements; performs targeted system testing with the help of testers to ensure the successful implementation of new systems
  • Obtain stakeholder buy-in and proactively manage expectations throughout the project
  • Support multiple projects at one time
  • Alignment of user acceptance strategy and plan to the business requirements
  • Meet with project stakeholders to clearly capture business requirements, critical milestones, and dependencies – may require travel to other offices
  • Coordinate the creation and follow up of project related surveys and end-user communications that clearly explain technical concepts using non-technical language
  • Perform a liaison function among stakeholders building trusting, collaborative relationships and partnerships
  • Challenge the status quo

Qualifications

  • Bachelor’s Degree or equivalent experience required
  • A minimum of 4 years as a business analyst successfully delivering impactful business process improvements and solutions
  • 8+ years of IT experience working in the legal industry or professional services
  • Strong understanding of project management principles / methodology
  • Must have business requirements and functional specifications experience
  • Has experience in business and functional requirements management, business process analysis and design, and leading stakeholder workshops
  • Must be analytical and solutions oriented towards solving business issues and opportunities
  • Must be able to distill critical data and help to identify required actions based on indicative results
  • Agile and DevOps experience preferred
  • Proficient at developing business process design (Process flows, diagrams, etc.) and in using MS-Office applications including Word, PowerPoint, Excel, Visio, Project
  • Strong analytical and problem-solving skills to identify issues or improvements in processes
  • Strong written and oral communication skills and a keen level of attention to detail
  • Explains technical concepts in written and spoken communications using non-technical language; outstanding business writing skills
  • Self-motivated, self-starter, focused on delivery of deadlines and adherence of quality assurance procedures
  • Proven ability to work under pressure; ability to handle multiple conflicting priorities
  • Team awareness – recognizes and understands both personal and team dynamics and relationships; recognizes motivational issues and provides incentive
  • Understanding of technology, architecture, development, and quality assurance
  • Experience working with global teams; ability to adapt to different cultures and work environments
  • High level of discretion, comfortable handling sensitive information and maintaining confidentiality