Member Services Representative in Atlanta, GA at Prestige Staffing

Date Posted: 8/15/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Atlanta, GA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    8/15/2019

Job Description

JobID: 21837

Customer Service Representative

Knowledge/Experience:
  • High school education or equivalent is a MUST 
  • 4 years of healthcare customer service experience in a call center environment
  • Must be familiar with a combination of Medicare, Medicaid, managed care, insurance, and EOBs
  • Bilingual is GREAT (Spanish / English) but not required


Position Responsibilities:

  • Receive and respond to all telephone or written correspondence from customers within established timeframes
  • Assist members with plan benefits via telephone, in writing, in person or make referral to outreach representative as appropriate
  • Document in the computer system all customers' issues and resolution
  • May coordinate member transportation

Additional Information
This is a contract position that will last 3+ months.  Great opportunity with a great company.  $15/hour.  Monday through Friday position and hours will range from 8:00am - 7:00pm.  
Keywords
Customer service, medicare, medicaid, insurance, eob, medical, health, healthcare, front office, verification, registration, check in, call center
*CB