On-site Claims Representative - Portsmouth in Portsmouth, OH at Prestige Staffing

Date Posted: 9/15/2020

Job Snapshot

Job Description

JobID: 27144

Prestige Staffing is looking to fill an on-site, hospital office support position focused on the processing and resolution of motor vehicle and other accident claims.  Onsite reps work independently and as part of a team comprised of both fellow coworkers and the Client’s staff at the hospital facility.  The compensation for this position includes revenue sharing and bonus opportunities in addition to a base salary.

Job Description

  • Develop and maintain a professional relationships with the hospital (client), physician offices, our internal team (vendor) & insurance payers.
  • Read and respond to all e-mails and correspondence received in a timely manner
  • Verify and fulfill any attorney requests that are received
  • Complete daily billing activities for new accounts
  • Meet with patients on-site to obtain accident details and insurance information
  • Travel occasionally to perform Field Visits, which includes…
    • Visiting patient homes during evening and weekend hours
    • Preparing and delivering information packets to patient homes
    • Explaining the claim process to patients and obtaining the necessary information from them to move said claims forward
    • Planning the most efficient and economical travel routes to multiple patient homes
    • Tracking time spent on Field Visits and accurately completing expense reports
  • High school diploma or GED
  • Valid driver’s license
  • Healthcare or insurance background
  • Ability to travel occasionally when needed
  • Able to pass criminal background check & OIG
  • HIPAA and Release of Information savvy
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