Operations Software Engineer in Roswell, GA at Prestige Staffing

Date Posted: 8/9/2019

Job Snapshot

Job Description

JobID: 21744

About Us:

Hotel Effectiveness Solutions is a software company based in Roswell, GA that has been recognized as one of the fastest growing companies in the country by Inc. Magazine. We provide hotels with labor management tools in our easy-to-use, cloud-based software. This includes scheduling, time & attendance, labor monitoring, and more.

Position Summary:

Using a combination of markup languages, design, scripts and frameworks, the operations software engineer will work in a rapidly evolving Engineering environment to support internal customers.

Areas of Responsibility:

  • 50% - Solve tasks and high priority items as they come through our Daily Agent Board.
  • 50% - Build, design, deliver, and support devops related features associated with our AWS environment and build processes.

Specific Position Tasks:

Daily Agent

  • Provide prompt response to tickets as they come in from internal teams.
  • Debug and diagnose production level bugs related to systems, software and data.
  • Build and produce custom exports and reports from our system.
  • Participate in rapidly evolving technical and architectural meetings.
  • Actively participate in all SDLC meetings found in an Agile Scrum environment.
  • Explore new ways to move fast and not break things to help push us further into the CI/CD world.
  • Effectively provide estimates involving time needed to complete stories.


  • Maintain the highest level of code quality by implementing best software development practices
  • Automate our current build and deployment pipelines
  • Drive our technology stack forward by being a leader, learning and sharer
  • Establish best practice monitoring for system uptime and stability
  • Respond to production level outages in a timely manner, involving any parties needed to resolve the issue.
  • Constantly stay up-to-date on Cloud technologies and AWS products and/or offerings to help plan how to best use such services as we scale moving forward.
  • Work with Product and other Engineers to produce the best product possible.

Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Core Competencies:

  • Proficient at SQL, AWS, DevOps (required)
  • Proficient at building intelligent solutions to complex problems
  • Proficient at managing one’s own time.

Required Education & Experience:

  • Bachelor of Computer Science or equivalent
  • 3+ Years of SQL writing and diagnosing complex statements (required)
  • 2+ Years AWS ops and delivery of applications (required)

Preferred Education & Experience

  • Experience with Jenkins or similar build technology
  • Experience with Amazon Web Services
  • Experience in server side technology a plus
  • Experience in sql or database work a plus

What You’ll Like About Working With Us:

  • Our work environment is professional but casual.
  • Regular office hours – you’ll get to enjoy your evenings, weekends and most holidays!
  • Your feedback will be valued – you’ll have a direct connection to management and ownership of the company.
  • You’ll be able to see how you’re making a difference in the company’s success.
  • You’ll have job security and upward mobility because we’re profitable and growing.

Compensation & Benefits:

  • Full-time position
  • Gold-level health insurance (heavily subsidized by the company)
  • Dental & vision insurance offered
  • 401(k) with company match
  • Up to 5 weeks of paid time off (based on tenure) in addition to paid holidays

Job Type: Full-time


  • SQL writing and diagnosing complex statements: 3 years (Required)
  • AWS ops and delivery of applications: 2 years (Required)

Work authorization:

  • United States (Required)