Membership Coordinator

Membership Coordinator

Pay
$24-25 per hour (based on experience)

Location
Sandy Springs, Atlanta – 100% On-site

Summary
Join a concierge medical practice as a Membership Coordinator in a dynamic, face-to-face environment. This temporary-to-permanent role offers a slower-paced setting, ideal for detail-oriented professionals seeking stability. You will be the first point of contact for patients, managing membership renewals, scheduling appointments, processing payments, and ensuring seamless enrollment. Strong communication skills, excellent attention to detail, and proficiency with administrative tasks are essential. This position provides an opportunity to grow within a specialized healthcare setting while delivering top-tier, concierge-level service.

Requirements

• Proficiency in Microsoft Excel
• Clean financial and credit history
• Ability to pass background check and drug screen
• Strong professional references
• 2+ years of experience in Accounts Receivable or medical billing preferred
• Previous medical front office, billing, or administrative experience is a plus
• Familiarity with eClinicalWorks (eCW) and/or Authorize.net is beneficial but not required
• Reliable, discreet, and attentive to sensitive patient interactions

Responsibilities

• Schedule and coordinate new patient appointments with physicians
• Manage onboarding data, including paperwork verification
• Collect and process payments, including daily transactions and bi-monthly credit card runs
• Maintain accurate member records and update information in the system
• Answer phones and assist patients regarding membership and billing inquiries
• Support Accounts Receivable activities as needed
• Deliver professional, concierge-level service to all patients

Benefits

• Slower-paced environment conducive to thorough work
• Opportunity for extension through a 3-4 month contract with potential for permanent placement
• Exposure to the medical concierge field, enhancing healthcare administrative skills