Senior UX Researcher

Job Title
Senior UX Researcher

Pay
$121,000 base salary + $15,000 bonus

Location
McKinney, on Uptown (Hybrid)

Summary
Join a dynamic team as a Senior UX Researcher, where you'll lead user experience initiatives for innovative products. This role combines research, design, and strategy to create intuitive interfaces that meet user and business needs. Collaborate with cross-functional teams, conduct research sessions, develop prototypes, and drive design improvements to enhance overall user satisfaction. Enjoy a vibrant culture with significant growth opportunities and a focus on continued professional development.

Requirements

• Bachelor’s degree or equivalent work experience
• 5+ years of experience in UX research, design, or strategy
• Strong understanding of user-centered design principles
• Experience facilitating design thinking workshops and conducting user research sessions (surveys, interviews, usability testing)
• Proficiency with Figma, Figjam, and other prototyping/design tools
• Analytical skills with tools like Maze, Google Analytics, or similar
• Excellent communication and organizational skills
• Ability to work collaboratively in a fast-paced environment
• Design eye and attention to detail

Responsibilities

• Conduct user research, stakeholder interviews, and usability testing
• Develop user journey maps, personas, process flows, and prototypes (low and high fidelity) in Figma
• Collaborate with designers and developers to realize project vision
• Lead or participate in design thinking workshops
• Create and implement interactive guides and microcopy to improve user onboarding and engagement
• Analyze data from user testing and analytics tools to recommend design enhancements
• Document research findings, create strategy briefs, and communicate insights clearly
• Present research and design solutions to cross-functional teams
• Manage multiple projects simultaneously, prioritize tasks, and meet deadlines
• Support continual process improvements aligning with ISO standards

Benefits

• Significant growth opportunities within the company
• Certification reimbursement paid by ISN
• 100% paid medical benefits for employees and dependents
• 4% 401(k) match
• Generous PTO: 3 weeks initially, increasing to 4 weeks after one year
• 10 paid holidays annually
• Collaborative and inclusive team culture