Intake Coordinator

Job Title: Intake Coordinator

Job Summary: We are seeking a detail-oriented and proactive Intake Coordinator to join our dynamic care teams. This role is essential in managing a high volume of incoming referrals and facilitating smooth patient onboarding. You will support our dedicated teams by handling intake processes and coordinating client information efficiently.

Key Responsibilities:

• Manage and process incoming referrals and patient intake, ensuring timely and accurate information capture.
• Collaborate with care teams, including doctors, PAs, and clinical assistants, to streamline the intake process and address any backlog of referrals.
• Utilize EMR systems (Allscripts/Veradigm) and their Intake System (Phreesia) for managing patient information and processing documentation.
• Handle demographic data, schedule appointments, and coordinate with clinical assistants on administrative and clinical tasks.
• Support the transition and onboarding of patients, ensuring a seamless integration into the care system.

Qualifications:

• High school diploma or equivalent; relevant experience in healthcare administration or a related field is preferred.
• Experience as a Medical Assistant is helpful
• Experience in intake coordination, preferably with knowledge of infusion and neurology or a strong foundation in primary care.
• Proficiency with EMR systems, specifically Allscripts/Veradigm, and experience with Phreesia.
• Strong organizational and multitasking skills, with an ability to manage a high volume of referrals efficiently.
• Excellent communication skills and a collaborative approach to working with care teams.

Additional Skills:

• Clinical knowledge or experience, particularly in areas relevant to intake processes, is a plus.
• Ability to handle administrative tasks with accuracy and efficiency while maintaining a high level of patient care.
• Flexibility and adaptability to work effectively in a transitioning environment.

Benefits:

• Benefits commence after 91 days of employment.

This role is vital to our patient care process, helping to bridge administrative and clinical tasks to ensure effective and timely patient intake and referral management.

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