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Job Requirements of Help Desk Technician:
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Employment Type:
Full-Time
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Location:
Kenosha, WI (Onsite)
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Help Desk Technician
Help Desk Technician
Pay
$50,000 - $55,000
Location
Pleasant Prairie, Wisconsin — right over the border about 10 minutes from Gurnee
100% On-site
Summary
Join a rapidly expanding organization as a Help Desk Technician, supporting Microsoft Dynamics AX 2012. This role offers the opportunity to be a key player in a dynamic environment, providing essential technical support while contributing to a company's growth trajectory. Perfect for professionals seeking to advance their career in a thriving company with significant upward mobility.
Requirements
- Proven experience in help desk or IT support roles
- Familiarity with Microsoft Dynamics AX 2012 is preferred
- Strong troubleshooting and communication skills
- Ability to work independently in a fast-paced environment
Responsibilities
- Provide technical support to end users regarding hardware, software, and network issues
- Assist with troubleshooting and maintaining Microsoft Dynamics AX 2012
- Document issues and resolutions accurately
- Collaborate with IT teams to resolve complex problems
- Maintain high levels of customer service and satisfaction
Benefits
- Opportunity for career growth within a rapidly expanding company
- Upward mobility and advancement opportunities
- Engaging work environment focused on professional development