Medical Records Supervisor

Prestige Staffing is looking for fill a direct hire role including relocation to the area. Looking for someone who has a background in Health Information Management. 

The Medical Records Supervisor is responsible for the supervision of functions and activities within the Medical Records Department.  (i.e., clerical, release of information and transcription) Is responsible for implementing effective policies & procedures and monitoring the activities of the department to assure that all processes are efficient and performed in an error-free, quality fashion.

Details:

• Location: Pinehurst, NC
• Manage a team of 5 HIM Employees
• Monday - Friday 8-5
• Pay is $25-36/hr DOE
• Relocation package available
• Top tier benefits
• Direct hire role

• High School Diploma or GED required.  
• Health Information Management (HIM) certificate or degree desired. Such as Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) or degree in HIM
• 3 years medical office and medical records experience
• Two or more years experience in a supervisory or lead role preferred.

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to employees of the organization. 
• Basic Computer Skills
• Knowledge of medical terminology and basic regulation regarding patient privacy (HIPAA)
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situation.

• Performs all duties and demonstrates behaviors and attitudes consistent with the Mission Statement and Core Values of the organization.
• Consistently demonstrates commitment to customer service excellence in all interactions with patients, family members, visitors and other staff that are consistent with the Customer Service performance standards.
• Continually participates in building and maintaining positive working relationships through effective communication, performance improvement and teamwork efforts. 
• Demonstrates the ability to clearly and effectively communicate (to include reading, writing, and speaking) to all patients, family members, visitors and other staff members with the expectation that each employee, within the context of their specific job duties, can read, interpret, understand, and communicate clearly and effectively in order to ensure proper understanding, all written/verbal communication are followed and information is shared appropriately.
• Actively participates in the safety programs of the organization by identifying potential risks and promoting employee safety.
• Ensures compliance with HIPAA standards and safeguards patient records
• Accomplishes individual and team goals and objectives established by manager based on prior performance evaluation.
• Regular and predictable attendance and punctuality.

• Directly supervises and coordinates all of the activities and functions of the department
• Provides leadership to assure compliance with all applicable standards
• Plans and prioritizes workload at the beginning of the day and throughout day in accordance with departmental goals, turnaround time standards, objectives, etc.
• Delegates assignments to staff based on volume of work
• Addresses any concerns regarding employee’s inability to meet productivity standards and apprises the Compliance Manager of any action plans that are required for staf
• Participates in Compliance Committee Meetings and other meetings as assigned
• Responsible for managing work schedules and completing time cards
• Performs the duties of a Medical Records Clerk as needed
• Identifies and evaluates operational problems, troubleshoots and facilitates suitable solutions with employees and other departments
• Keeps abreast of new developments in the HIM field and communicates these to the appropriate staff
• Reviews and updates policies and procedures
• Oversees the scanning and indexing process and ensures that the records are being scanned appropriately
• Assesses and evaluates staff performance and provides timely, regular feedback regarding their performance and coaches staff to assist them in improving their performance when necessary
• Ensures timely retrieval of individual records upon request and the unique identification of each patient’s records
• Participates in educational programs to increase professional competence and to meet organizational goals
• Investigates potential breaches, makes appropriate notifications and reports to HHS secretary when appropriate
• Evaluates third-party user requests and submits requests to the compliance committee
• Tracks and audits third-party users