US
0 suggestions are available, use up and down arrow to navigate them
PROCESSING APPLICATION
Hold tight! We’re comparing your resume to the job requirements…
ARE YOU SURE YOU WANT TO APPLY TO THIS JOB?
Based on your Resume, it doesn't look like you meet the requirements from the employer. You can still apply if you think you’re a fit.
Job Requirements of Tier 3 Help Desk / IT PM / TAM:
-
Employment Type:
Full-Time
-
Location:
Union, MO (Onsite)
Do you meet the requirements for this job?
Tier 3 Help Desk / IT PM / TAM
Prestige Staffing Information Technology Job
Union, MO (Onsite)
Full-Time
JobID: 49336
We are seeking an experienced Tier 3 Help Desk Specialist to help us provide exceptional customer service. As a Tier 3 Help Desk Specialist your ability to troubleshoot non-documented problems and think outside of the box is of the utmost importance. Candidates that have recent experience working for an MSP are preferred.
This is a remote position, but candidates must be located in the Saint Louis area.
Tier 3 Help Desk Responsibilities Are:
- Managing technical projects and implementations
- Working with and mentoring junior technicians through more complex tickets
- Triaging ticket importance and escalation
- Ensuring that our clients have the best support experience on the planet
- Microsoft Office 365
- Microsoft Active Directory
- Microsoft Azure
- Microsoft SharePoint
- Microsoft Exchange
- Firewalls
- Switches
- Routers
- Network Cabling
- Networking fundamentals (DNS, DHCP, VLAN’s, etc)
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
- 8-hour shift
- Monday to Friday
Get job alerts by email.
Sign up now!
Join Our Talent Network!