This site uses cookies. To find out more, see our Cookies Policy

Application Support Engineer in Frisco, TX at Prestige Staffing

Date Posted: 3/5/2018

Job Snapshot

  • Employee Type:
  • Location:
    Frisco, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

JobID: 17297

Application Support Engineer

Our client in the North Dallas area has an immediate need for an experienced Application Support Engineer. This role will entail interfacing between the client's customers and internal teams, assisting in troubleshooting and diagnosing the given problem. This is a great opportunity to work with one of the fastest growing companies in DFW!

What we're looking for:

  • Experience working directly with and communicating effectively with external clients
  • Be available 24/7/365 to assist resolving SEV 1 issues
  • Be on a rotation to take after hour calls
  • Basic scripting experience (ideally SQL)
  • Strong troubleshooting skills
  • Professional communication style
  • Ability to work well with other team members and escalate issues when necessary
  • Comfortable on the phone
  • Ability to triage tickets

Why work here?

  • Chance to join one of the fastest growing software product companies
  • Extreme growth potential
  • Catered lunches
  • Laid-back, friendly environment

About Prestige:

Prestige Staffing is an award-winning, nationally recognized leader in professional staff augmentation serving the IT and Healthcare industries. Our clients range from Fortune 500 companies to small entrepreneurial enterprises. We partner with these progressive companies in their search to hire the best full-time and contract talent needed to deliver on their company mission.

Most recent accomplishments include the Inc. 5000 List of America’s Fastest Growing Companies (2013-2016) and Inavero’s Best of Staffing (2011-2017), recognizing the top 2% of staffing agencies for service excellence in North America.