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Customer Service Rep - Bilingual - Austin in Austin, TX at Prestige Staffing

Date Posted: 11/7/2018

Job Snapshot

  • Employee Type:
    Contractor
  • Location:
    12515-8 Research Boulevard
    Austin, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/7/2018

Job Description

JobID: 18783

Medical Customer Service Representative - English / Spanish Speaking
 

We are currently looking for a team of Customer Service professionals for a healthcare company in Austin that are bilingual and can speak both English and Spanish. Successful candidates will have call center / customer service experience with familiarity with healthcare terminology. This will be a contract role that will last 3-6 months and have the potential to become permanent roles. Pay is around $15/hour.

Requirements:

  • 2+ years experience in a call center 
  • Familiarity with healthcare terms
  • Ability to successfully pass a background check
  • High School diploma / GED required
  • Ability to speak English and Spanish is a must
  • Professional communication skills

Responsibilities

The Customer Service Representative will make outbound phone calls to members. Gather and verify demographic information. Complete health assessments. Provide information and educate members.  

Additional Info

Hours will range from 8am-8pm Monday through Friday and rotating Saturdays.  Candidates must be flexible. This is a 3+ month contract position with the possibility of becoming permanent.

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