Front Desk Assistant

Front Office Assistant
$17 per hour — On-site in Decatur, GA.

Summary
We’re seeking an organized and professional Front Office Assistant to be the first point of contact for our behavioral health team. Key duties include greeting clients, managing check-ins (in-person and telehealth), verifying insurance, scheduling appointments, and handling administrative tasks. The ideal candidate has at least 2 years of front desk experience in healthcare and excellent communication skills.

Responsibilities

• Welcome clients and assist with check-in procedures
• Verify insurance and authorizations
• Schedule and manage appointments
• Answer multi-line phones and respond promptly
• Collect copays and assist with patient flow

Qualifications

• 2+ years front desk experience in medical or behavioral health settings
• Strong organizational and multitasking skills
• Excellent communication abilities
• Proficiency in data entry and electronic records
• Knowledge of HIPAA policies

Benefits

• Full-time, Monday–Friday schedule (8 am–5 pm)
• Supportive team environment
• Opportunity for contract-to-hire after three months