Advanced Product Coordinator

Job Title
Advanced Product Coordinator

Pay
$119,250 starting salary + $15,000 performance bonus — Total compensation up to $134,250

Location
Uptown, off McKinney Avenue

Summary
Join a dynamic team as an Advanced Product Coordinator, facilitating change management and supporting product lifecycle activities for leading SaaS applications within a global contractor management company. This role offers significant growth potential, with comprehensive benefits, a competitive bonus structure, and opportunities to work on innovative software solutions in a fast-paced environment. You will be instrumental in managing application updates, collaborating across teams, and ensuring seamless delivery of product enhancements, all while contributing to continuous improvement initiatives.

Requirements

• Bachelor’s degree from an accredited university or equivalent work experience
• 3+ years of dedicated experience as a Product Owner managing end-user applications in an agile environment
• Proven experience in SaaS product management and SDLC methodologies
• Strong understanding of change management processes and software development cycles
• Certifications such as PMP or CSPO preferred
• Demonstrated leadership, organizational skills, and effective communication abilities
• Ability to manage multiple projects simultaneously within a fast-paced setting
• Proficiency in Microsoft Office Suite and Azure DevOps or similar tools
• Willingness to travel up to 10%

Responsibilities

• Facilitate and oversee the change management process for updates to ISN’s applications, including ISNetworld and Empower
• Assist with prioritizing and organizing feature requests and continuous improvement initiatives
• Collaborate with software engineering and business teams to break down work into sprints and develop project milestones
• Partner with Business Analysts to define user acceptance criteria and capture project ROI
• Monitor and ensure timely resolution of bugs and PBIs in Azure DevOps
• Lead sprint reviews, product-specific training, and develop comprehensive documentation and process diagrams
• Maintain expert knowledge of assigned products to support user engagement and technical support
• Participate in usability groups, customer workshops, and continual improvement programs
• Support security questionnaires, RFP responses, and internal process improvements
• Support multiple concurrent projects and ensure alignment with organizational goals

Benefits

• Tons of growth potential within the company
• 100% paid full medical benefits
• 6% company 401(k) match
• 3 weeks PTO to start
• Annual bonus of $10,000 - $15,000, consistently paid for the past 20 years
• Remote work flexibility (full-time remote option not available) with quarterly in-person engagements
• Comprehensive onboarding and training programs to set you up for success